News in brief: 3 September

- Finnish public sector pension provider, Keva, is to experiment with a number control system on its Finnish-language customer telephone service.

It said that this will help the customer to get to the best possible expert faster. In the past, it has routed clients' calls directly to the pension specialist who is dealing with or has recently dealt with an open matter. This has required the customer to have contacted Keva in the past and for Keva to have his / her phone number on file. The number control system will be used if Keva does not have the customer's telephone number stored.

- Ireland’s Pensions Authority is conducting an anonymous online customer satisfaction survey.

It is conducting this survey to obtain feedback on the quality of its information and enquiry services. Your input will help us to improve our services. The survey is open until 17 September 2021 and asks responders about its technical guidance and pensions information, as well as how efficient the authority is, among others.

- PGIM has bolstered its equity UCITS offering with the launch of the PGIM Jennison NextGeneration Opportunities Fund.

Managed by PGIM’s active equity manager, Jennison Associates, the fund invests in the next generation of high-growth opportunities across small and mid-sized companies. The investment team seeks to identify and invest early in businesses with unique products and services, unearthing secular themes that are changing the way the world works and therefore, driving growth in the next generation economy. Taking a global and region-agnostic approach, the team looks to discover companies that are starting to experience rapid growth but have yet to be fully appreciated by the wider market.

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